Knowledge Matts Digital

Where is the serial number located on the Meta Quest 3 ?

The serial number is essential for identifying your headset or controllers when contacting support. Each Meta Quest 3 device and its Touch Plus controllers have a unique 14-digit serial number. Here is a detailed guide on how to locate it.

1. On the Meta Quest 3 headset

The serial number of the headset is printed inside the left side strap. Gently rotate the strap upward to read it.

Serial number headset place

2. Via the Meta.com website

Log in to your account on Meta.com. Go to the My Devices section to view the serial number of your Meta Quest 3 headset.

3. From the Meta Horizon mobile app

  1. Open the Meta Horizon app on your smartphone.
  2. Tap on your avatar image at the bottom of the screen.
  3. Select the Menu icon at the top right, then go to Devices.
  4. For the headset : directly view the serial number.
  5. For the controllers : tap on the headset they are paired with, then go to Headset Settings and Controllers.

4. On the Touch Plus controllers

  1. Remove the battery cover from each controller.
  2. Take out the batteries to reveal the serial number, located beneath them, just below the QR code.
Serial number controller place

Why is this important ?

The serial number allows Meta support agents to quickly identify your device to resolve any potential issues or technical questions.

By following these steps, you’ll be fully equipped to locate the necessary information when needed. Keep these details in a safe place for future use.

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