Knowledge Matts Digital

How to reset your Pico 4 Ultra Enterprise to factory settings?

Resetting your Pico 4 Ultra Enterprise to factory settings may be necessary to resolve technical issues or prepare the device for a new user. This operation will erase all personal data and settings, restoring the headset to its original state. Here are the methods to perform this reset:

Precautions before resetting

  • Data backup: Before performing a factory reset, make sure to back up all important data, as this operation will erase all information stored on the headset.
  • Charging: Ensure that the headset is sufficiently charged or connected to a power source to prevent any interruption during the process.

1. Reset via headset settings

  1. Access the Settings: From the home screen, select the Quick Settings icon located at the bottom right of the dock. Then, click on the Settings icon at the top right.
  2. Navigate to the “About” section: In the left menu, select “About.”
  3. Perform the reset: Scroll down to find the “Factory Reset” option. Select “Factory Reset” and follow the on-screen instructions to confirm the operation.

This method is recommended when the headset is functioning normally and you can access the settings without any issues.

2. Reset via "Recovery Mode"

If the headset is unresponsive or you cannot access the settings, use Recovery Mode:

  1. Turn off the headset.
  2. Enter Recovery Mode
  3. Press and hold the Power and Volume – buttons simultaneously until the headset restarts. When the PICO logo appears, release the buttons. An Android logo with the message “No command” should be displayed.
  4. Press and hold the Powe, Volume + and Volume – buttons simultaneously for 1 second, then release them. The Android Recovery menu should then appear.
  5. Perform the reset: Use the volume buttons to select “Wipe data/factory reset.” Press the Power button to confirm. The factory reset will then begin.

This method is useful when the headset is frozen or unresponsive.

By following these steps, you can effectively reset your Pico 4 Ultra Enterprise to factory settings, ensuring that the device is ready to be set up again or handed over to a new user.

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