How to install a software update on the Pico Neo 3 Enterprise/Pro (Eye)?

Software updates for the Pico Neo 3 improve the stability, security, and performance of the headset. It is recommended that you install them regularly, especially in professional or training environments.

1. Check the Wi-Fi connection

• Make sure the headset is connected to a stable Wi-Fi network.
• Check that the battery is sufficiently charged or connect the headset to a power source.

A stable connection prevents interruptions during the download.

2. Access the update settings

1. Open Settings and go to “General.”
2. Go to the About section and select System Version to check for an update.
3. If an update is available, confirm the download.
4. Once the download is complete, confirm the installation.

The headset will automatically restart to apply the update.

3. Wait during installation

• Do not turn off the headset during the update.
• Do not disconnect the power supply if the headset is charging.

Installation may take several minutes depending on the size of the update.

To install a software update on the Pico Neo 3, go to Settings > General > About > System Version, check for an update, and start the installation. Keeping your headset up to date ensures optimal performance and greater reliability on a daily basis.