How to resolve performance issues with Vive Focus Vision?

If your Vive Focus Vision disconnects frequently or shows signs of lag, several factors may be responsible. Follow these steps to identify and fix the issue.

1. Check physical connections

• Cables: Make sure all cables are securely connected. A loose cable can cause disconnections.
• Wired streaming kit: If using the Vive wired streaming kit, ensure the converter is powered and the DisplayPort and USB connections are correctly plugged in.

2. Update your software

• Vive Hub: Make sure Vive Hub on your PC is up to date. Updates may fix bugs and improve stability.
• Headset: Connect the headset to your PC via USB, select Do nothing when prompted, then go to Vive Hub > Settings > About > Vive Streaming and click Update to install the latest streaming software.

3. Optimize network connection

• Wi-Fi: If using wireless, make sure the headset is within range of a stable, strong Wi-Fi signal. Interference or distance can cause drops.
• Wired: For improved stability, use a wired connection with the Vive streaming kit, which ensures better bandwidth and reliability.

4. Check your system settings

• Compatibility: Make sure your PC meets the minimum system requirements for headset performance.
• Drivers: Update your graphics card drivers and other related device drivers for maximum compatibility.

5. Contact support

• If the problem persists, contact Vive support for further assistance.