Knowledge base Pico Neo 3 Enterprise/Pro (Eye)
Find all the essential information about the Pico Neo 3 Enterprise, Pro, and Pro Eye virtual reality headsets in one place to meet your needs.
You’ll find a comprehensive list of frequently asked questions to guide you in using the headset, as well as the option to download its technical specifications and user guide.
You can also access our YouTube videos dedicated to the Pico Neo 3, covering tutorials, tips, and immersive demos.
Finally, stay up to date with the latest improvements with the official update notes. Everything you need to master the Pico Neo 3 is right here!
Installation and configuration
How do I set up the Pico Neo 3 Enterprise/Pro (Eye) for the first time?
How do I connect the Pico Neo 3 Enterprise/Pro (Eye) to my Android device or PC?
How do I synchronize my Pico account with Pico Neo 3 Enterprise/Pro (Eye)?
How to pair controllers with the Pico Neo 3 Enterprise/Pro (Eye)?
How to set up the boundary of your play area to safely use the Pico Neo 3 Enterprise/Pro (Eye)?
Performance and specifications
What processor does the Pico Neo 3 Enterprise/Pro (Eye) use?
What is the screen resolution of the Pico Neo 3 Enterprise/Pro (Eye)?
Does the Pico Neo 3 Enterprise/Pro (Eye) have a built-in microphone?
How can I wear the Pico Neo 3 Enterprise/Pro (Eye) with glasses?
Does the Pico Neo 3 Enterprise/Pro (Eye) have built-in speakers?
Where can I find the serial number of the Pico Neo 3 Enterprise/Pro (Eye)?
What type of tracking does the Pico Neo 3 Enterprise/Pro (Eye) use?
What are the differences between the Pico Neo 3 Enterprise, Pico Neo 3 Pro, and Pico Neo 3 Pro Eye?
Features
How do I enable hand tracking on the Pico Neo 3 Enterprise/Pro (Eye)?
How do I activate and calibrate eye tracking on the Pico Neo 3 Enterprise/Pro (Eye)?
Does hand tracking on the Pico Neo 3 Enterprise/Pro (Eye) work with all VR applications?
What is Passthrough mode and how do I enable it on the Pico Neo 3 Enterprise/Pro (Eye)?
How do I reset the controllers on the Pico Neo 3 Enterprise/Pro (Eye)?
How to view 360° photos on the Pico Neo 3 Enterprise/Pro (Eye)?
Settings and customization
How do I adjust the Pico Neo 3 Enterprise/Pro (Eye) headset?
Can the interface of the Pico Neo 3 Enterprise/Pro (Eye) be customized?
How do I adjust the IPD on the Pico Neo 3 Enterprise/Pro (Eye)?
How do I refocus the display on the Pico Neo 3 Enterprise/Pro (Eye)?
What do the different LED lights on the Pico Neo 3 Enterprise/Pro (Eye) mean?
How do I change the language on the Pico Neo 3 Enterprise/Pro (Eye)?
How do I change the video recording frame rate on the Pico Neo 3 Enterprise/Pro (Eye)?
Compatible accessories
Charging and storage
How do I recharge the Pico Neo 3 Enterprise/Pro (Eye)?
How long does it take to fully charge the Pico Neo 3 Enterprise/Pro (Eye)?
Can the Pico Neo 3 Enterprise/Pro (Eye) be charged while in use?
Is it possible to extend the battery life of the Pico Neo 3 Enterprise/Pro (Eye)?
How do I check the charge level of the Pico Neo 3 Enterprise/Pro (Eye) controllers?
How do I check the available memory on the Pico Neo 3 Enterprise/Pro (Eye)?
How do I delete apps on the Pico Neo 3 Enterprise/Pro (Eye)?
Connectivity and data
Why connect Pico Neo 3 Enterprise/Pro (Eye) to a Wi-Fi network?
Is the Pico Neo 3 Enterprise/Pro (Eye) compatible with Wi-Fi 7?
How do I connect Bluetooth devices to the Pico Neo 3 Enterprise/Pro (Eye)?
Does the Pico Neo 3 Enterprise/Pro (Eye) collect information about my usage habits?
How do I disable data sharing on the Pico Neo 3 Enterprise/Pro (Eye)?
Safety and maintenance
Software support and updates
How to record your screen with the Pico Neo 3 Enterprise/Pro (Eye)?
How do I take a screenshot with the Pico Neo 3 Enterprise/Pro (Eye)?
How to make a screencast with the Pico Neo 3 Enterprise/Pro (Eye)?
How to install a software update on the Pico Neo 3 Enterprise/Pro (Eye)?
How do I install an application on the Pico Neo 3 Enterprise/Pro (Eye)?
How do I install APK files on the Pico Neo 3 Enterprise/Pro (Eye) headset?
How to enable USB debugging on Pico Neo 3 Enterprise/Pro (Eye)?
How do I enable developer mode on Pico Neo 3 Enterprise/Pro (Eye)?
Would you like to review the technical information for the Pico Neo 3?
Our videos about the Pico Neo 3
Are you missing any information?
Do you have questions about our existing products or suggestions for products and guides to add to our knowledge base? Feel free to contact us! We’re here to help.